Posts Tagged ‘psychology’
business relationship strategies
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July 30th, 2010 Posted 2:33 am

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The Experience Economy: Work Is Theater an Every Business a Stage
€19.62 Sometime during the last 30 years, the service economy emerged as the dominant engine of economic activity. At first, critics who were uncomfortable with the intangible nature of services bemoaned the decline of the goods-based economy, which, thanks to many factors, had increasingly become commodity-ised. Successful companies, such as Nordstrom, Starbucks, Saturn and IBM discovered that the b... |
Tags: business, marketing, psychology, tools, web2.0
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